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Terms & Conditions

A.T.T.E. & Discovery Lda with headquarters at Rua da Alfarrobeirinha Amarela, 11 8100-352 Benafim taxpayer 516810685 CS 10.000€, RNAAT 888/2022 is the owner of the website algarvettexperience.com which provides generic information about experiences and how the user can purchase the service.

1. Service Description
A.T.T.E. & Discovery Lda organizes outdoor experiences including hiking, e-MTB bicycle rental, Side by Side Vehicle (SSV) rental, motorbikes, etc., organizing experiences for customers interested in recreational activities.

2. Reservations and Payments
2.1. Customers can make pre-bookings using the form on the website or by contacting the company directly.
2.2. Payment can be made on site or under other conditions agreed between the customer and A.T.T.E. & Discovery Lda, according to the options offered for each experience.
2.3. Cancellation and refund policies vary depending on the type of reservation and are specified during the reservation process.

3. Use and Security Policies
3.1. Customers must comply with all safety rules established by the company, including the mandatory use of protective equipment when applicable.
3.2. Customers must follow local traffic laws and regulations when using bicycles, motorbikes, SSV or when participating in hiking. Tours take place on roads or paths open to traffic, so current traffic rules must be scrupulously respected.
3.3. Age restrictions and other specific requirements apply to some experiences and will be communicated to customers.
3.4 Before starting any experience, the customer will have a Briefing where they will be informed about the points to consider in terms of conduct, general rental conditions, advice and sanctions, and will also be informed of the legal contractual part.

4. Liability and Disclaimer
4.1. To carry out our activity and protect our clients, we have all the necessary and mandatory insurance for the practice of different experiences, particularly in terms of civil liability and personal accidents.
4.2. In addition to the Briefing, customers must agree to the General Rental Conditions where they recognize the risks associated with outdoor activities and agree to take full responsibility for their safety.
4.3. A.T.T.E. & Discovery Lda is not responsible for accidents, injuries, damage or loss of property while participating in activities.
4.4. Resource Abandonment Commitment: Customers agree to release A.T.T.E. & Discovery Lda from any liability arising from the use of the services.

5. Privacy Policy
5.1. Customers' personal data will be collected and processed in accordance with our privacy policy, which can be found at Privacy Policy.

6. Information provided on the Website
6.1. The photos presented on the website are merely indicative;
6.2. The experiences may change due to internal logistics and/or majeure reasons, such as weather conditions, etc…

7. Changes to Terms and Conditions
7.1. A.T.T.E. & Discovery Lda reserves the right to change these terms and conditions at any time. Customers will be notified of any changes via the website.

8. Applicable Law and Jurisdiction
8.1. These terms and conditions will be governed by the laws of the Portuguese Republic. Any dispute arising from this contract will be the exclusive jurisdiction of the courts of Loulé.

9. Contact
To contact A.T.T.E. & Discovery Lda, use the following information:
ATTE
Rua da Alfarrobeirinha Amarela nº 11
8100-352 Benafim
+(351) 912 270 416

10. Acceptance of Terms
When making a pre-booking request or using A.T.T.E. & Discovery Lda, the customer declares that they have read, understood and agreed to these terms and conditions.

These terms and conditions are effective from 11-12-2023.

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